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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 3:00PM
    Sat Closed
  • Sun Closed

NORTH AMERICAN WARRANTY

The Parts Plus Car Care Center North American Warranty protects you from unexpected repairs on most services performed by our shops for 12 months or 12,000 miles, no matter where your travels take you. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will be directed you back to that shop.






Nationwide Warranty Coverage

The North American Warranty covers parts and labor for a period of 12 months or 12,OOO miles, whichever comes first.

Warranty Coverage includes

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the Warranty


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us


  • -Mark H.

    I've had Tim (ASE Master Technician) and Nate work on my vehicles and they've always done great work at reasonable prices. Before I recently traded my old Pontiac Vibe in to the dealer, I had these guys get everything in tip top condition and Kocourek gave me a really good price. When my son was up here visiting, the heat shield bracket to the muffler had come loose and was making a terrible noise. These guys knew exactly what it was, got it up on the lift and 10 minutes later, finished. $10 bucks. All without an appointment. I've seen big rigs in there, so they know what they're doing. Highly recommended.


  • -Trevor H.

    These guys run a tight ship and are very professional. They obviously have years of experience. Their customer service is fantastic and I would recommend them to anyone who needs there car worked on!


  • -Nick P.

    This is easily the best auto service within Marathon county, and I've been everywhere. The customer service is on par with a 5 star resort and hotel. Also when shopping around for the lowest price on a job or repair, this place always maintains the best price.


  • -Brad C.

    This is my go-to auto service center. They're reasonably priced, offer quality service, and most of all, they're honest.


  • -Jonathan K.

    West side auto has provided me excellent service time and time again...I couldn't be happier about their quality of work, great customer service, helpful attitude, and competitive pricing. I would recommend this shop above any others.


  • -Brett Y.

    This auto shop is one I trust. They always provide me options with their recommendation along with answering the whys. Highly recommended!


  • -Kyle S.

    I brought my Mercedes into West Side for the first time and they did a great job diagnosing and addressing my issue in a timely and professional manner. Staff is extremely accomodative and friendly as well as seemingly immensely knowledgeable. I no longer live in Wausau but if I did West Side Automotive would be my 'go to' shop for automotive-related repairs. Highly recommended.


  • -Samantha P.

    Excellent service. We're not from the area, had some trouble on Hwy 29 and Tim got us back on the road within the hour!


  • -Lori S.

    I was on my way home to Madison when handling problems with my car started. Even though it was Friday, and snowing, Tim got me in right away. I was back on the road in short order. The price was very reasonable and they also have the best waiting area I've experienced! Thank you very much!


  • -Lisa S.

    Tim & the guys are always so helpful and knowledgeable!! The prices are reasonable and my vehicles are taken care of in a timely fashion- they have always tried to accommodate my needs. I recommend this repair shop to anyone and everyone!!


  • -Chris J.

    Best shop in Wausau. Honest, thorough, and high quality.


  • -Mark H.

    I've had Tim (ASE Master Technician) and Nate work on my vehicles and they've always done great work at reasonable prices. Before I recently traded my old Pontiac Vibe in to the dealer, I had these guys get everything in tip top condition and Kocourek gave me a really good price. When my son was up here visiting, the heat shield bracket to the muffler had come loose and was making a terrible noise. These guys knew exactly what it was, got it up on the lift and 10 minutes later, finished. $10 bucks. All without an appointment. I've seen big rigs in there, so they know what they're doing. Highly recommended.

Call us for service: 715-842-0300

ASE (Automotive Service Excellence)
AutoPlus
Wix Filters
Interstate Batteries
Amsoil
Monroe
  • Car Care Aware